This Privacy Policy applies to all personal information collected by Sports Physio Online (ABN: 55768721074) via the website located at sportsphysioonline.com.au. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Your privacy is very important to us. If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: Peter@sportsphysioonline.com.au
Business Name: Sports Physio Online
Website: sportsphysioonline.com.au
We may collect personal information from you when you use our website, register for an account, purchase products or services, or otherwise interact with us. The types of personal information we may collect include:
Name
Email address
Contact number
Billing and shipping address
Payment information
Health information relevant to physiotherapy services
We also collect cookies and other tracking information from your computer to help customize your website experience and gather analytics data.
The purpose of collecting your personal information is to provide you with the best possible service and experience on our website. This includes:
Processing transactions and delivering services
Communicating with you about your account, transactions, and any inquiries
Customizing and improving your experience on our website
Complying with legal obligations
Providing personal information is optional. However, if you do not provide certain information, you may not be able to fully access the services and features of our website.
We customarily disclose personal information only to our service providers who assist us in operating the website and delivering our services. This includes IT service providers, payment processors, and communication providers. We will only disclose personal information to an unrelated third party with your explicit consent, unless required by law.
Under the Australian Privacy Act, you have the right to access the personal information we hold about you. If you would like to obtain such access, please contact us using the contact details provided above.
If you believe that the personal information we hold about you is incorrect, incomplete, or out-of-date, you may request a correction. We will take reasonable steps to ensure that the information is corrected.
We have implemented appropriate security measures to protect your personal information from unauthorized access, use, and disclosure. This includes:
Encryption of data during transfer
Secure storage solutions
Restricted access to personal information within our organization
Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
Our website is not hosted in Australia. As such, we transfer all data (including personal information) to our hosting service provider in the United States of America. By using our website, you consent to this transfer. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
Your health information will be stored securely using encrypted cloud services, including but not limited to Dropbox, Mega, Typeform, Google Drive, OpenAI and EverFit which may store data on servers located outside Australia. We take all reasonable steps to ensure the security and privacy of your information. By engaging our services, you consent to this method of data storage. If you have concerns or wish to opt out, please discuss this with us.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device. They help us understand how you use our website, remember your preferences, and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: Peter@sportsphysioonline.com.au
Business Name: Sports Physio Online
Website: sportsphysioonline.com.au